Privacy Policy
Effective Date: April 26, 2025
At The Crawlspace Supply Company, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or engage with our services. By using our website, you agree to the practices outlined in this policy.
1. Information We Collect
We may collect the following types of information when you use our website:
Personal Identification Information: This includes your name, email address, phone number, billing address, shipping address, and payment information when you make a purchase or sign up for our services.
Non-Personal Identification Information: This includes your IP address, browser type, device type, and browsing activity. This information helps us analyze website usage and improve our site’s functionality.
Cookies: Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences, track site usage, and provide relevant content. You can disable cookies in your browser settings, but this may limit some website functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders and provide customer support.
To communicate with you, including sending order confirmations, updates, and marketing emails (if you have opted in).
To improve our website and services, and to better understand customer preferences.
To comply with legal obligations and enforce our website’s terms of service.
3. How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include physical, technical, and administrative safeguards. However, please note that no data transmission over the internet can be guaranteed as 100% secure.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third parties to assist with processing payments, fulfilling orders, or providing customer service. These third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
6. Your Rights and Choices
You have the right to:
Access and update your personal information.
Request that we delete your personal information, subject to certain legal exceptions.
Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
If you wish to exercise any of these rights, please contact us at info@mycrawlsupplies.com.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page and indicate the effective date at the top. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Crawlspace Supply Company
1535 East Webb Avenue
Burlington, North Carolina 27217
Phone: (800) 518-5778
Email: info@mycrawlsupplies.com